SED navigation bar go to SED home page go to SED projects page go to NIST home page SED Home Page SED Contacts SED Projects SED Products and Publications Search SED Pages

Understanding Internet Performance from the User Perspective Project


Contact Ragu Kacker
Statistical Engineering Division
Information Technology Laboratory
301-975-2109
ragu.kacker@nist.gov
Impetus/How Project Began To develop measurement and metrics to quantify performance of the Internet from the Customer viewpoint, NIST/ITL joined Cross Industry Working Team (XIWT), consisting of the leading U.S. computer and communication companies. The initial driver was "service level agreements." NIST became a monitoring site to collect data on "round trip delays and packet loss" of Unix Ping Packets exchanged among the participating organizations. The monitoring and data collection role is subsequently transferred to CNRI (Corporation for National Research Initiatives), the administrative organization for XIWT. Since behavior of the Internet is statistical in nature, SED started collaborating with XIWT jointly with ITL Advanced Network Technologies Division. ANTD and SED jointly made a successful proposal to DARPA. The project began with the DARPA funding starting in March, 2000.

Objective(s) Provide data analyses and statistical modeling expertise to XIWT. Current objectives relate to delay and loss data from exchange of Unix Ping Packets. Specifically,

  1. Interactive data analyses: Provide a Web based capability of statistical software S-Plus to XIWT member companies using StatServer. A menu of common queries will be developed. A representative from member companies will choose items from the menu. StatServer will sub-set the required data and make interactive analysis and plots to address the query.
  2. NIST Statistical Research: We will do statistical research on models for monitoring and anomaly detection, and effects of statistical variations in measurement sampling.
  3. Collaborative Research among XIWT members: Many of the representative to XIWT are researchers. The Web based tool hosted by NIST will provide a common data set for all members to test out different models and ideas and share with the other members.
FTE SED contributions total to one FTE with 20% divided among each of the five contributors.
Timeline/
Milestones
The timelines and milestones for this project are:
  • FY00, Q4:
    • Purchase Statserver and PC install it. Duplicate the CNRI data at NIST and integrate the system with Statserver. Complete training provided by Mathsoft Inc.
    • Document the prior work on this project.
  • FY01,Q1:
    • Learn more effective use of Statserver.
    • Provide a simple menu of options for exploratory data analyses of pinger data.
    • Develop time series based and/or other models for monitoring and/or anomaly detection.
NIST Involvement The following NIST staff are involved in this project:
  • Charles Hagwood (Division 898, ITL),
  • Raghu Kacker (Division 898, ITL),
  • Hung-kung Liu (Division 898, ITL),
  • James Yen (Division 898, ITL),
  • Nien-Fan Zhang (Division 898, ITL),
  • Sri Kumar (Division 892, ITL),
  • Kevin Mills (Division 892, ITL),
  • Vladimir Marbukh (Division 892, ITL),
  • Doug Montgomery (Division 892, ITL),
Outside Involvement The following outside collaborators are involved:
  • CNRI: Charles Brownstein;
  • XIWT member companies, such as for example, AT&T, Bell Atlantic, Bell South, Cisco, Compaq, IBM, Intel, Lucent, MCI, Sun Microsystems, TI, USWest.
What Work Has ITL Done ITL has performed the following work for this project.
  • Did exploratory data analysis of four months (5/1/98 - 9/4/98) of data from NIST to SLAC-Stanford, Westgroup and Intel. The data consists of source, destination, time packet size, fraction of packet loss, and summary statistics (average, minimum, and maximum) on round trip delay. The exploratory data analysis (EDA) indicated effect of packet size, certain anomalies, weekly trend, correlations. A presentation to XIWT members resulted in syncronizing of the clocks and interest in bi-directional delays.
  • Using time series analysis methodologies, we have analyzed the ping delay time data for different destinations and with different ping sizes. We found that the average delay time vary with destinations as well as the size of the ping. For given destination and ping size, extensive data analysis shows that data in general has some dynamic structure. That means that data can be modeled as time series, for better effect the model needs to be updated or modified. We found that data in general has stationary structure with long memory: this means that random fluctuation of the data have some kind of long-term pattern. Further, data also shows persistent periodic behavior with a daily period for most cases. A very important characteristic of the data is that the (marginal) probability distribution of the delay time is not bell shaped or Gaussian. With this distinctive feature in mind, monitoring and predicting the delay time will definitely need tools not based on the ordinary Gaussian assumption.
What Work Has Been Done By Collaborators The collaborators are XIWT member companies. Work is coordinated by CNRI. They have performed the following work for this project.
  1. The XIWT has written two white papers: Customer View of Internet Service Performance: Measurement Methodology and Metrics; and Internet Service Performance: Data Analysis and Visualization. SED had suggested use of Box plots for the plots used in the second report. That is what was done.
  2. The XIWT companies are continuing to monitor using exchange of ping packets, expand the network, and improve it. The ping data are sent by the XIWT monitoring sites to CNRI every night. Plans are to duplicate that data at NIST to be integrated with a Statserver, purchased from Mathsoft Inc.
What Developments Have Occurred and How Has the Project Changed As part of a DARPA sponsored project, the SED work is one of the three elements. The SED element involves providing Web based capabilities for exploratory data analysis, doing research on statistical modeling, and contributing to collaborative research among XIWT member companies. This is a very dynamic and fast moving business. The priorities in XIWT are evolving with the interests of the participants. We see XIWT as the driver and SED as supporting the industry initiatives.
Publications or Artifacts Nothing to report at this time.
How Industries Have Benefited From NIST's Work Nothing to report at this time.
Acknowledgements of the ITL's Effort Nothing to report at this time.
Future Related Activities Nothing to report at this time.
Additional Information Additional information is available at

Date created: 6/5/2001
Last updated: 6/19/2001
Please email comments on this WWW page to sedwww@nist.gov.