---------- *7 (NEW) TOOLS* ---------- THE 7 (NEW) TOOLS FOR PROBLEM-SOLVING IN TOTAL QUALITY CONTROL (TQC) 1. Relations Diagram 2. KJ Method (Affinity Diagram) 3. Systematic Diagram 4. Matrix Diagram 5. Matrix Data Analysis 6. Process Decision Program Chart (PDPC) 7. Arrow Diagram Source--Mizuno, Shigeru (1987). Management for Quality Improvement: The 7 New QC Tools. Productivity Press, Cambridge Massachusetts.