---------- *DEMING 7 POINTS* ---------- DEMING'S 7 DEADLY DISEASES AFFLICTING INDUSTRY 1. Lack of constancy of purpose to plan product and service that will have a market and keep the company in business, and provide jobs. 2. Emphasis on short-term profits: short-term thinking (just the opposite from constancy of purpose to stay in business), fed by fear of takeover, and by push from bankers and owners for dividends. 3. Personal review system, or evaluation of performance, merit merit rating, annual review, annual appraisal, for people in management--the effects of which are devastating. Management by objectives is the same thing by another name. It is well-known that such a system creastes the following problems-- a) It nourishes a short-term performand; b) It annihilates long-term planning; c) It demolishes teamwork; nourishes rivalry and politics; d) It builds fear; e) It leaves people bitter, others despondant and dejected; unfit for work for weeks after receipt of rating; f) It encourages mobility of mangement. 4. Barriers that rob the factory worker of his pride of workmanship. 5. Failure to adopt a policy of never-ending improvement of processes. 6. Hope for quick results (instant pudding). Impatience. Ignorance of the difficulties that lie ahead. 7. Use of visible figures for management, with little or no consideration of figures that are unknown or unknowable. Must get onto factory floor and learn what is going on.